Ronald K. Goodenow, Ph.D.                                                                                                                  

Ron Goodenow has 35+ years of internationally recognized interdisciplinary and cross-industry leadership in academic, industry and consulting settings --  recently emphasizing the socio-technical aspects of distributed work and networked services in market and research environments -- especially healthcare. Academic work included educational history, the use of information technology in organizational and social environments, comparative education, urban education and studies, and telework, interests he still maintains. He is an active Rotarian.


Professional Focus, 1992 - Present

  • recently retired as Senior Consultant, responsible for developing and delivering a 'healthcare university' and associated content for Avnet, Inc's HealthPath program in cooperation with HP, IBM, Sun Microsystems, Oracle, EMC and other major vendors.  Developed content for a two day course on information technology for VARS in healthcare, published 60+ market-focused newsletters for the program, and built the industry's leading web library on healthcare IT for program participants.
  • photography for the Avnet HealthPath University program -- web sites, marketing, public documents
  • member, Board of Directors, Project GEMINI, an international emergency medical services program sponsored by the University of Massachusetts Medical School and Rotary International
  • provided major web and newsletter content to Dell's healthcare marketing organization on human factors, organizational development, cultural and usability issues
  • led the Healthcare Education and Readiness Tool program for Hewlett-Packard's North America Health Industries Marketing organization -- serving as Consulting Research and Program Manager responsible for providing primary editorial, research and photographic content to newsletters and web sites
  • collaborated with The Information Advantage Group to provide research and editorial expertise for the development of a 2002 VHA customer guide on ERP in healthcare   
  • past member planning group, Home Care Technologies for the 21st Century, a program funded by the National Science Foundation and managed by the Catholic University of America
  • designed and conducted research and wrote up results of a major market research project on outsourcing in the biotech industry for the Gartner Group
  • designed and delivered the National Campus Initiative for Compaq Services; a higher education program which included industry workshops and roundtables, research, the development of an Intranet, and product development assistance
  • assisted a market research project on the services industry for the Gartner Group
  • directed University of New Hampshire Telework Initiative, which produced research on telecommuting and telemedicine, and served as Research Professor in the Institute for Policy and Social Science Research
  • advised pioneering Winnsboro [South Carolina] rural telemedicine demo project; arranging corporate funding
  • member of Airlie House Group which designed federal telemedicine legislation; named to 'Telemedicine 200'; member DHSS working group on telemedical research
  • Senior Research Associate, Center for Enterprise Management, Crummer Graduate School of Business at Rollins College, Winter Park, Florida
  • co-director and principal researcher, Crummer Graduate School of Business team to advise development of home health business strategy for the Florida Hospital System and Sprint
  • telemedical white papers and market strategy workshops Data General and Digital Equipment Corporation; telemedical workshops at National Managed Health Care Congress and 'Telemedicine 2000' conferences; publications in numerous telemedical journals
  • senior consultant and project manager, imaging/telework research project for the Data General Corporation
  • advised development of xNet consortium for CIO Communications
  • keynote addresses to American Association of Diabetes Educators national conference and Massachusetts Educational Computing Conference in 1997
  • “Working Together in the New Enterprise Healthcare Environment” a January 1998 telelecture to 54 medical centers, companies and individuals in the US and Canada who tuned in to the Georgia Hospital Association's monthy telemedicine TeleJournal.
  • customer and professional association workshops, publications and research sponsored by the Digital Equipment Corporation on the academic enterprise of the future
  • studied and wrote reports on the NIST Manufacturing Extension Partnership for the Digital Equipment Corporation
General Professorial, Professional and Educational Background
  • appointments at Boston University, Clark University, Trinity College, University of New Hampshire, University of London, Columbia, SUNY/Buffalo, University of Maryland, University of San Diego, Crummer Graduate School of Business and other institutions in the USA and Britain with multiple instructional, research and administrative responsibilities, including graduate instruction at the Alvan Ikuko College of Education in Nigeria. Developed teacher training and urban research programs in the UK for Boston University, work funded in part by the British Council. 
  • managed university research relationships for the Digital Equipment Corporation, including major investments at RPI, UNH, the City University of New York, Columbia University, UCLA, the University of Washington, the University of South Carolina, Duke and many other American institutions; a multimillion dollar portfolio 
  • 100+ publications (including four books, scholarly essays, industry white papers, newspaper articles), extensive foundation and agency grants, workshops, keynotes, distance learning teaching, Fulbright-sponsored lectures in the UK and Brazil, graduate and undergraduate instruction, doctoral thesis advising; cited widely in leading industry and academic publications -- scope includes broad historical and comparative perspectives on education, training, multicultural/international studies and information technology
  • Ph.D. University of California at Berkeley, M.A. University of Wyoming, B.A. Grinnell College
Comment from Industry Leader

"The new information technology opportunities created by the intensively changing practice of healthcare will not be effectively realized if the issues you have so skillfully identified are not thoroughly addressed...your impressive record in the field of socio-technology positions you very well to help customers understand, adopt, and benefit from information, the kind of which is described in the Information Superhighway Initiative." -- Ron Ribitzky, MD, recent Chief Information Officer, University of Massachusetts Medical Center, now Vice-President for Healthcare, Eclypsis Corporation.

Select Industry Publications, White Papers and Presentations

"Sevice Across Cultures: A Case Study of the Emerging Role of Communication Technology in Rotary International,, " a chapter in Elizabeth Christopher, International Management and Intercultural Communication; a Collection of Case Studies, London Palgrave MacMillan, 2015

'Paradigms and Practice: Perspectives on Ever Shifting 'Telework Sands', a chapter in Elizabeth Christopher, Managing Communication Across Cultures: Different Voices,  London: Palgrave MacMillan, 2012

"Accessibility as a Key Web Implementation Strategy" - Dell e-News for Healthcare and Website, 2003

"An eHealthy Environment Drives Healthy Demand" -  Dell e-News for Healthcare and Website, 2003

"Strategic Planning and Healthcare Policy: A Relationship Critical to IT success" -- Dell e-News for Healthcare and Website, 2003

"Knowledge Management in Healthcare: The Key to Information Strategy Success" - Dell e-News for Healthcare and Website, 2003

"Human Factors in the Healthcare Enterprise: Assuring Security" -- Dell eNews for Healthcare and Website, 2003

Periodic editorials for the Seligence Edge Newsletter on such topics as intranet development, business ethics, remote work and other subjects of value to sales professionals.

"The AlphaServer, Open VMS and Cerner Millenium in Healthcare", internal white paper, Hewlett Packard Corporation, Summer 2002

Editor of two industry newsletters, Spotlight for the Field, and HEARTBeat, for Compaq and HP's North America Health Industries Marketing organization, distributed widely within HP and to its healthcare customers. We provided all editorial content and background research to publications that were distributed globally by Compaq, the Australian Hospital Association and other parties

Several market research reports on information technology in healthcare for Compaq's North America Health Industries Marketing organization; published on Compaq and HP web sites.

"Wheat, Chaff and Transformations: A Note on Passing the Barrier of Commercialism in the New New Home Telehealth Environment," introduction to Audrey Kinsella, HOME TELEHEALTH IN THE 21st CENTURY: RESOURCE GUIDE TO IMPROVED CARE SERVICES THAT WORK (Kensington, Md.: Information for Tomorrow, Forthcoming, June 2000)

"Readiness for the New Health Enterprise Environment  - Developing a Framework for Success," a presentation on knowledge management for healthcare executives sponsored by the Compaq Computer Corporation (May 2000)

Bringing Telework Home: Working Beyond the Frontier, ” introduction to Audrey Kinsella, HOME HEALTHCARE: WIRED AND READY FOR TELEMEDICINE -- THE SECOND GENERATION [Aloha, Or: Information for Tomorrow, 1998]

“21st Century Services: Meeting Challenges to the Academic Enterprise,“ a research report commissioned by Compaq [August 1998]

"Home Health Care: The Emerging Telemedicine Frontier," introduction to Audrey Kinsella, HOME HEALTHCARE: WIRED AND READY FOR TELEMEDICINE [Aloha, Or: Information for Tomorrow, 1997], xii - xxiii.

Review, Jim Reid, A Telemedicine Primer, Telemedicine Today, April 1997.

INVESTING IN HOME TELEMEDICINE: AN INTRODUCTION TO BUSINESS AND PRODUCT ISSUES [ Report to Florida Hospital and Sprint] [Winter Park: Center for Enterprise Management, Crummer Graduate School of Business, 1997] [with Martin K. Starr].

"The Cyberspace Challenge: Modernity, Post-modernity and Reflections on International Networking" COMPARATIVE EDUCATION [special issue on post-modernism] [Vol 32, July 1996], 197-216.

NETWORKING HEALTH CARE: THE RISE AND FUTURE OF TELEMEDICINE: A Research Report to the Digital Equipment Corporation [May, 1996].

CITIES AND EDUCATION IN FOUR NATIONS: THE UNITED STATES, THE UNITED KINGDOM, AUSTRALIA AND CANADA [Cambridge: Cambridge University Press, 1992 and 2003] [with William Marsden].

"Designing and Implementing a Rural Telemedicine Project: Issues and Learnings," (with Sam K. Carpenter); and INTELLIGENT TUTORING MEDIA [special issue on medical multimedia][Vol. 5, December 1994], 131-38 and Chapter 4 in Roy Rada and Claude Chaoui, MEDICAL MULTIMEDIA [Oxford: Intellect, 1995], 49-62.

IEEIR ENABLING TECHNOLOGIES PROGRAM RECOMMENDATIONS: Report to the International Exchange of Experts and Information on Rehabilitation, University of New Hampshire [August 1994].

"Does Telemedicine Work in Theory as Well as in Practice?" TELEMEDICINE [April 1994], 8. Invited Expert Opinion essay.

Beyond Practice and Theory: The Domains of Information Technology", Chapter 4 in Carl Payne [editor], EDUCATION IN THE AGE OF INFORMATION, [Manchester: Manchester University Press, 1992], 34-43. Lecture sponsored by the British Fulbright Commission.

Review of Wilbert M. Gesler, THE CULTURAL GEOGRAPHY OF HEALTHCARE [Pittsburgh: University of Pittsburgh Press, 1991], THE TELEMEDICINE NEWSLETTER (Spring 1994). 22.

As a Rotarian

Ron Goodenow has been an active Rotarian for several years. He served as president of the Northborough, MA Rotary Club and is now a member of the Westborough, MA club. He manages web sites for Project GEMINI (Global Emergency Medicine Initiative), the inter-club NICUwebcam project to place webcams in neo-natal intensive care units of hospitals. He regularly photographs Rotary events, has visited clubs throughout North America, and is a Paul Harris Fellow. In 2013  he was awarded a Rotary International District Service Award by the Governor of District 7910. Ron is a Rotary Advisor to the Rotary Alumni Association of Greater New England and has visited clubs throughout North America.

As a Photographer

Ron Goodenow is an award-winning photographer with a long history of displaying and publishing his work. Funded by public and private sources he did an extensive photo-documentation (and oral history) project on Vietnamese immigration to the US after the fall of Siagon (now hosted by the Watkinson Library at Trinity College in Hartford, Ct.), has exhibited at universities and libraries and, for some of his commerical clients,  photographed trade shows and other events. A speciality has been real estate and construction photography. His photographs on the history of passenger railroading, which are now appearing on the web and have appeared in periodical publications, have an international reputation. Among his other responsibilities are scanning the photo archives of a local historical society and documenting the work of a professional association. He publishes nature, travel and landscape photos in many local news sites and used his camera to influence strict enforcement of signage laws in his community.

Some of his rail work may be viewed at a site dedicated to his photos, the Friends of Amtrak Photo Gallery.  His Ron Goodenow's Attic is an online museum consisting of photographs and other materials from his personal collections. In addition to photography, Ron Goodenow's interests include canoeing, travel, collecting jazz and classical recordings, gardening and conservation. He is married to Dr. Carol Goodenow, an educational psychologist and researcher on the senior staff of the Massachusetts Department of Elementary and Secondary Education, where she directs the CDC funded Coordinated School Health Program. They have two grown daughters, and two grand-children in California, and have traveled extensively in many countries, including the UK, most of Western Europe, Russia, Mexico and Central America.


Please e-mail Ron Goodenow or call 508-393-5619  or 508-847-0111 (mobile).